The fish and chips was decent, though definitely not the best. Finally, the server came to take our order and just stood next to the table without saying a word, just holding a pad in their hand waiting for us to speak. Another ten minutes passed after sitting down before we were handed menus another ten minutes before we managed to catch the server's eye to ask for drinks. we arrived, and waited approximately ten minutes before catching the server who happened to walk by to ask if we were supposed to seat ourselves. This continued throughout the entirety of our meal. When we walked in, we were greeted by the unwavering stares of the locals. Moreĭining at Kay's felt as if we were in an episode of The Twilight Zone. These servers should go to the stone jug and watch how these servers work the floor and bring top notch service. all she said was sorry and walked away again.Īll in all i will not be returning for some time service def needs to be worked on. I told her it would have been nice to know and to keep us informed. We ordered a 12 oz strip dine mud rare cooked to a very well done temp fries were not cooked and when we asked what took so long because the other table that walked in after us was finished and paid we got the same excuse as iv herd multipul times before there was problems with the grill i was informed. She came got our drinks put the cans on the table the left we never seen her at our table no more til 7:58 pm when she put our food in front of us. We sat and waited 10 mins beforee we were even greeted keep in mind im a server too and i will always acknowledge my guests even if it takes a few muns to get to them because we are busy cluing up a table or ringing an order in. We decided we would try kays again we walked in at 7:02pm were there was 1 table of ladies just finishing up another lady and her husband walked in 5 steps ahead of us and us. I got off my shift from my waitress job and was gutfounded. Service was poor to say the least we had to go search for our bill to pay and was over charged no biggie at this point. Never came back to check on quality control nothing. Just laid it down never asked if we required anything just walked away. When she bought the food she placed them in front of my daughter and partner then myself. She delivered our drinks then walked away again. My family entered only 2 weeks ago the young woman came to our table did not open her mouth i gave her our order and she just walked away not a word. but never have i experienced such poor service as i have the last 2x i ate here. I am a server have been for 12 years and trust me people know. Iv been going there for many many years with family and service was always top notch. Pike Railway Heritage Museum and Parkįirst off this used to one of my favorite places to dine. Hotels near Immaculate Conception Church.
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